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K West Hotel & Spa London, London
165US$
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Key details
About the Hotel
Richmond Way,
London,
United Kingdom,
W140AX,
Greater London
K West Hotel & Spa, a 4-star urban retreat in Hammersmith, showcases rock 'n' roll heritage with murals of artists painted in bright colors throughout the property. The hotel features a holistic K Spa and round-the-clock K Fit gym.
Contemporary Room Design
The 219 guest rooms at K West Hotel & Spa reflect a peppermint and brown color scheme, featuring large wardrobes and spacious bathrooms with Philippe Starck fixtures. Each room includes handmade mattresses, non-allergenic pillows, and The White Company White Flower amenities.
Dining and Cocktails
Studio Kitchen offers a relaxed dining atmosphere, while Studio Bar serves signature cocktails including the Porn Star Martini. The Retro Afternoon Tea includes a takeaway Pick 'n Mix bag filled with classic sweets.
Wellness and Fitness
K Fit provides cutting-edge resistance machines, free-weights section, and a Total Gym, complemented by a digital Workout Library. K Spa delivers holistic treatments in a serene environment.
Shopping and Entertainment
The hotel sits adjacent to Westfield London's luxury shopping district, featuring brands like Chanel, Mulberry, and Gucci. Cultural venues including O2 Shepherd's Bush Empire and Eventim Apollo are within walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Free Wi-Fi
Parking
GBP 29 per day
Baggage storage
24-hour services
24-hour reception
24-hour security
General
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Elevator
Sports & Fitness
Exercise gym
Guest Parking
Electric kettle
Services
Room service
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Children
Cribs
Spa & Leisure
Spa & wellness center
Sauna
Turkish bath
Room features
Air conditioning
In-room safe
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Richmond Way,
London,
United Kingdom,
W140AX,
Greater London
Map view
street view
Richmond Way,
London,
United Kingdom,
W140AX,
Greater London
City landmarks
Museums
Victoria and Albert Museum
2.0
mi
Museums
Design Museum
1.1
mi
Palace
Kensington Palace
1.3
mi
Museums
Science Museum
1.9
mi
Museums
Leighton House Museum
4600 ft
Parks
Holland Park
1.1
mi
Museums
Natural History Museum
1.8
mi
Museums
18 Stafford Terrace
4800 ft
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.2
mi
Garden
Buckingham Palace
3.2
mi
Events
Olympia London
2900 ft
The Mall Hammersmith
Hammersmith
5100 ft
Shopping Area
Westfield London
3900 ft
Parks
Kensington Gardens
1.6
mi
Store
Tesco Express
3000 ft
Museums
The British Museum
4.1
mi
Parks
Hyde Park
2.2
mi
Garden
Kyoto Garden
4400 ft
Store
Kensington High Street
1.4
mi
Museums
Museum of Brands
1.5
mi
Westbourne Grove
Westbourne Grove
1.6
mi
Blenheim Crescent
Joe Strummer Mural London
3900 ft
Exhibition Centre Warwick Road
Earl's Court
1.2
mi
Parks
Ravenscourt Park Tube
1.3
mi
London W2England
Notting Hill Gate Tube
1.5
mi
Metro Station
Kensington Tube
1.8
mi
LondonEngland
Kensington Square
1.9
mi
Nearby
West 12 Shopping center
Lost Lagoon
600 ft
Shopping Area
West12 Shopping Centre
1500 ft
Parks
Shepherd's Bush Green
1600 ft
Restaurants
K Lounge At The K West Hotel
0 ft
Kensington House Richmond Way
Studio Bar and Kitchen
0 ft
Kensington House Richmond Way K West Hotel & Spa
Kanteen
200 ft
Kensington House Richmond Way Richmond Way
Pizza Express
900 ft
7 Rockley Road Shepherds Bush
Busaba Westfield London
2400 ft
Southern Terrace Shepherd's Bush
The Bird in Hand
1500 ft
88 Masbro Road Brook Green
Maison Souss
1600 ft
Shepherd's Bush 104 Uxbridge Road
The Original Smokehouse
2400 ft
1026 Westfield
Reviews and Ratings
Feedback from previous guests about their experience.
68%
enjoyed the hotel and would happily stay again
6.8/10
Nice
Rooms
6.6
Location
8.6
Service
6.2
Dining
6.6
Guest reviews
6.8/10
based on 5 reviews
4/5
based on 4020 reviews
7.4
7.4/10 based on 3006 reviews
#420 of 1,167 hotels in London based on Tripadvisor
Taylor
United Kingdom,
February
2025
6.4/10
I enjoyed my stay at K West Hotel & Spa, but there were some downsides. The room I stayed in was spacious with a comfortable bed, while the spa treatments were relaxing and well-executed. However, the spa area felt overcrowded, making it difficult to fully unwind. Additionally, the service at times was lacking, particularly when it came to communication and efficiency.
Rooms
8.0
The room was massive, offering plenty of space to move around. The comfortable bed and high-tech features like the swivel TV added to my experience, although I did notice some signs of age in the decor.
Service
6.0
While many staff members were friendly and accommodating, I did encounter issues with communication and responsiveness, particularly regarding the spa and restaurant. My concerns about the service were not addressed as effectively as I had hoped.
Location
9.0
The location was fantastic, just a short walk from Shepherd's Bush station and the Westfield shopping center. It made accessing the city really convenient for me.
Dining
7.0
Breakfast was great value, with options like a full English and pastries for just £20. However, I did find some inconsistencies with room service orders and a few mix-ups that were frustrating.
Facilities
7.0
The spa treatments were the highlight, with skilled therapists providing calming experiences. Unfortunately, the spa area itself felt cramped, leading to an unsatisfying experience overall because of the overcrowding.
Henry
United Kingdom,
February
2025
6.4/10
My stay at K West Hotel & Spa was quite a mix. The spa was an absolute highlight with its range of relaxing treatments and a nice atmosphere. However, I experienced some issues with staff interactions, particularly around security which felt overly stringent at times. The location was convenient for exploring the area, especially the nearby Westfield shopping center. Overall, while I enjoyed many aspects of my stay, some moments were a bit disappointing.
Rooms
7.0
The room was very clean and equipped with lovely toiletries, though I found the pillows lacking comfort. It was spacious with great amenities, but the noise from pipes was quite bothersome at night.
Service
5.0
While some staff were friendly and accommodating, my interactions with the security felt unprofessional and detracted from my experience.
Location
9.0
The hotel's location near Shepherd's Bush station was fantastic, making it easy to get around the city and close to great dining options.
Dining
7.0
I enjoyed the afternoon tea, which was really good, although my breakfast experience had some pricing confusion that left me frustrated.
Facilities
9.0
The spa facilities were well-designed and relaxing, offering a variety of treatments that contributed significantly to my overall enjoyment.
Bob
United Kingdom,
February
2025
7.2/10
My stay at K West Hotel & Spa was a mixed bag. The spa treatments were incredibly relaxing and well-executed, which really stood out. However, I had quite a few issues with the cleanliness of my room and the staff's professionalism, which left me feeling disappointed overall. While the location is fantastic for accessing shopping and transportation, the noise levels from the surroundings were bothersome.
Rooms
5.0
My room was spacious, but it felt a bit dated and not as clean as I'd have liked. I noticed some small maintenance issues, like a broken shower handle and a lack of toilet paper. Despite this, it was nice to have coffee and tea facilities in the room.
Service
5.0
The staff was friendly during check-in and made me feel welcome initially, but when I had issues, their professionalism fell short. They seemed overwhelmed and unable to manage the situation effectively, which was frustrating.
Location
8.0
The hotel is in a great spot, super close to Shepherd’s Bush Station and Westfield shopping center, making it easy to explore the area. I loved how convenient it was for getting around London.
Dining
5.0
The breakfast was decent, but I found the restaurant menu to be overpriced for what was offered. I expected more variety and better quality for the price, especially since some items tasted a bit off.
Facilities
6.0
The spa facilities were definitely a highlight of my stay. While the atmosphere was lovely and relaxing, I was disappointed that the WiFi barely worked, which is something I'd expect from a modern hotel.
Hudson
United Kingdom,
January
2025
6.8/10
I had a pleasant stay at K West Hotel, with the beautiful decor and clean rooms being standout features. However, the added charges for the spa were a letdown, especially since I expected them to be included with my stay. While the bar area was fantastic for unwinding with great vibes, the overall experience had a few downsides that made me hesitant to return.
Rooms
7.0
The room was clean, comfortable, and spacious, allowing me to unwind easily. However, I noticed some dated decor and a lack of low lighting options, which affected the ambiance.
Service
8.0
The staff were friendly and helpful, always greeting me with a smile and accommodating my needs promptly. However, there were some communication issues with room service that dampened the experience.
Location
8.0
The hotel's location was excellent, just a short walk from South Kensington Tube Station, making it easy to explore nearby restaurants and shops.
Dining
7.0
I enjoyed the delicious continental breakfast with a great variety of options, but I found the other dining experiences to be somewhat average and on the pricey side.
Facilities
6.0
While the facilities were decent, I was disappointed by the extra charge for spa access. I felt that if I was paying for a premium room, spa use should have been included.
Nathaniel
United Kingdom,
December
2024
7.4/10
My stay at K West Hotel & Spa was a mixed experience. The location is fantastic, being just a short walk from Shepherd’s Bush tube station, which made getting around London easy. However, I encountered a few issues, including a lack of basic toiletries and a frustrating fire alarm in the middle of the night. While the room was comfortable and clean, there were some design flaws, particularly with the wardrobe access that made it inconvenient. Overall, I appreciated the comfortable bed and friendly staff, but the stay fell short in a few significant areas.
Rooms
6.0
The room was spacious and clean, with a modern design that created a welcoming atmosphere. However, I struggled with the poorly designed wardrobe that made accessing clothes a bit of an ordeal.
Service
7.0
The staff at K West were friendly and accommodating, though I was disappointed by the lack of follow-up on my missing toiletries and the somewhat chaotic reception on checkout.
Location
9.0
The hotel's location near Shepherd’s Bush tube station is a huge plus, offering easy access to the rest of London. Additionally, being surrounded by nice neighborhoods adds to the charm.
Dining
7.0
I found the dining options to be quite pricey, especially for breakfast, which felt steep compared to local cafes. However, the food quality was decent, and the portions were generous.
Facilities
8.0
The spa treatments came highly recommended, and I could see why, though my attempts to book a treatment were unsuccessful due to high demand. The room service was efficient as well.
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